Terms and Conditions

TERMS AND CONDITIONS

Last Updated: 16 April 2026

Welcome to Healion. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. ABOUT US

This website is operated by [Your Company Name], registered in [Country if applicable].

Contact:
Email: contact@healionwellness.com

2. ELIGIBILITY

By using this site, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a legal guardian

3. PRODUCTS (HEALTH & BEAUTY DISCLAIMER)

Our products are intended for personal use only.

We do not guarantee that:

  • Products will be suitable for all skin types

  • Results will be identical for all users

Important:

  • Always read product labels before use

  • Discontinue use if irritation occurs

  • Consult a healthcare professional if needed

We are not liable for misuse of products.

4. PRICING & PAYMENT

  • All prices are listed in GBP (£)

  • Prices may change without notice

  • We accept secure payment methods (cards, PayPal, etc.)

Orders will only be processed after payment confirmation.

5. SHIPPING & DELIVERY

We operate using a dropshipping model.

Estimated delivery times:

  • UK: 5–12 business days

  • International: 7–20 business days

Please note:

  • Delays may occur due to customs or logistics

  • We are not responsible for delays outside our control

6. RIGHT TO CANCEL (UK LAW)

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your item.

Conditions:

  • Item must be unused and in original packaging

  • Hygiene-sensitive products (e.g., opened cosmetics) may not be eligible

To request cancellation:
Email: contact@healionwellness.com

7. RETURNS & REFUNDS

We offer refunds if:

  • The item is defective

  • The item is incorrect

  • The item is not delivered

Refund process:

  • Contact us within 14 days of delivery

  • Provide proof (photos/videos)

Refunds will be issued to the original payment method.

8. INTELLECTUAL PROPERTY

All content on this website (images, text, branding) belongs to [Your Store Name].

Unauthorized use is prohibited.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages

  • Our liability is limited to the purchase value of the product

Nothing in these Terms excludes rights under UK consumer law.

10. PRIVACY

Your personal data is handled in accordance with:

  • UK GDPR

  • Data Protection Act 2018

Please refer to our Privacy Policy.

11. GOVERNING LAW

These Terms are governed by the laws of:
England and Wales

12. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of changes.

13. CONTACT

For any questions:
Email: contact@healionwellness.com